Refund and Return Policy
Last updated October 8, 2026
We want you to be happy with your order. Because these are food products, our policy is built around problems with the order rather than change of mind.
Damaged, incorrect or defective items
If an item arrives damaged, spoiled or is not what you ordered, contact us within 7 days of delivery with your order number and a photo. We will send a replacement or refund the item, including shipping where the error was ours. You do not need to return the product.
Change of mind
Opened or consumed food cannot be returned. For unopened, sealed items, contact us within 7 days of delivery and we will consider a refund; return shipping is the customer's responsibility.
Cancelling an order
Contact us as soon as possible. If the order has not shipped we will cancel it and refund you in full.
How refunds are issued
Refunds go back to your original payment method and usually appear within 5–10 business days, depending on your bank. For cash-on-delivery orders we will arrange payment by an agreed method.
Contact
Mithra Sastra Overseas LLC (Mithra Whole Foods), 801 Springdale Dr, Exton, PA 19341. Phone 610-202-3456, email mithrasastra@gmail.com.
